On the PC version of Outlook, apparently you can select People > Ribbon > Send and Receive Groups.īut no such option exists on the Mac. Going to the web app version and the Global Address List is updated there, but I can't get the Mac app to recognize this.Searching for any related files in ~/Library/ to delete.Emptying the cache for the user email inbox.I need to be able to force this process on the Mac Outlook client. We have to wait until the Mac Outlook client updates the Global Address List, which we apparently have zero control over and is an event that happens once every 24 hours at an unknown time. When we search for the mailbox, it doesn't show up because it's relying on the Global Address List, but it hasn't updated yet. I then instruct my team members to go to File > Open > Other User's Folder. I will then add all the users who need access to this mailbox. I cannot, for the life of me, find out how to "force" the Mac Outlook client (currently version 16.44) to either VIEW or SYNC the Global Address List (GAL).įor example, in Office365 Admin I will create a shared mailbox for one of our teams, like "*** Email address is removed for privacy ***." We use Office365 Business Standard accounts. We use Macs, iPhones, and iPads in office.
Click on the People icon within the bottom-left hand corner of Outlook.I am the IT admin for a growing startup. Beneath Sidebar, un-tick the Hide On My Computer folders tick-box. Within the Outlook Preferences window, beneath Personal Settings, select General.ģ.
Select the Outlook menu within the top-left corner. This is performed by selecting the following:ġ. Tip: If the Contact Group icon is greyed out, you will need to show 'On My Computer' folders within Outlook. They will not synchronise with the server which means that you will not see your local contact groups in Outlook Web Access or any other email clients that you use. Important: The groups created will only be available in Outlook 2016 for Mac. This guide demonstrates how to create a Contact Group. Create a Contact Group (local distribution list) in Outlook 2016 for MacĪ Contact Group is a distribution list saved within Outlook only (local distribution list), where you can manage your own list of members.
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